of Microsoft Azure Cloud Eco Systems and Services Operational experience of ServiceNow (ITSM - Asset management, Incident... and Operations An understanding of Microsoft Azure Cloud Eco Systems and Services Operational experience of ServiceNow (ITSM...
, Halo/ServiceNow, Jira, etc · Application servers' knowledge · Confident working in live service environments...
, Procurement), coupled with their expertise in the cloud applications (e.g. SuccessFactors, Workday, ServiceNow HRSD, Coupa...
ServiceNow ITSM tool and adhere to the relevant SLAs You will be responsible for managing the support queues, prioritizing tasks... and understanding of the following key software and hardware Microsoft Windows 10, Microsoft Office/O365, Teams, AD, ServiceNow...
, Halo/ServiceNow, Jira, etc · Application servers’ knowledge · Confident working in live service environments...
. Familiarity with IT governance standards like ITIL. Direct experience with ServiceNow for IT service management. Knowledge...
in our London office Your Opportunity to Make an Impact Day to day Ticket Management (ServiceNow) providing timely... OneDrive, ServiceNow, Conditional Access & SharePoint. Experience in remote support, corporate video conferencing (MS-Teams...
ServiceNow ticket system and through email correspondence. Stakeholder Communication: Provide proactive updates and clear...
. Salesforce, ServiceNow, JIRA) Understanding of incident management and escalation processes Experience analysing support trends...
ServiceNow experience Preferred Qualifications & Competencies CCNP Enterprise Automation (ENAUTO 300-425) Experience in 24/7...