IT Service Desk Support Engineer
, and Confluence. Understanding of ITIL-aligned practices (Incident, Change, Problem) and tools such as Jira, ServiceNow, or Halo...
, and Confluence. Understanding of ITIL-aligned practices (Incident, Change, Problem) and tools such as Jira, ServiceNow, or Halo...
workflows in collaboration with the ServiceNow team. Perform other assigned job-related duties, including support ticket...
for automation (Python, Bash) Familiarity with ITSM, Agile methodologies and tools eg ServiceNow, Jira. #LI-EU Bachelors...
procedures. Logs and manages tickets in ServiceNow, maintaining clear user communication and accurate documentation...
procedures. Logs and manages tickets in ServiceNow, maintaining clear user communication and accurate documentation...
. Experience of Dynatrace tooling. ServiceNow usage Knowledge of the full software development lifecycle: from business/systems...
Planet and ServiceNow Orchestration platforms, developing RFx (RFI/RFP) material, and supporting vendor selection. The...: OSS Orchestration Architect Key Responsibilities Evaluate orchestration platforms (Blue Planet & ServiceNow). Develop RFx...
upskilling and a data-driven culture. Support & Incident Management Manage the ServiceNow queue for in-life data support...
of Vodafone Group Enterprise IT – making sure that the value of our work (e.g. market onboarding, ServiceNow programmes... adoption of critical transformation programmes (e.g. SN4B, ServiceNow rollouts, major platform changes). The consultant does...
, we welcome candidates with experience in other enterprise ITSM solutions such as ServiceNow, BMC Remedy, Cherwell, or similar-what matters... experience owning/managingor providing Technical Expertise on an enterprise ITSM platform (Ivanti, ServiceNow, BMC, Cherwell...