Planning and MI Data Manager
Monitoring and Speech Analytics modules. Experience of working with the Verint AQM platform would be ideal but not essential...
Monitoring and Speech Analytics modules. Experience of working with the Verint AQM platform would be ideal but not essential...
Advanced Excel knowledge essential Knowledge of back-office resource planning technologies such as Verint Work Manager...
. (Verint Impact 360) Contact Centre telephony and back office workload tools. (Amazon Connect/AWS/SAP) Excellent data...
, ideally the credit industry Verint Call Centre Speech Analytics tools VoC applications Where next? Let's talk...