Job Description Contracts Manager (Federal IT) Department: Corporate Function: Individual Contributor Experience Level: Mid Level Type of Employment: Full Time Job Description The Contracts/Subcontracts Manager/Administrator establi...
A3T’s Public Key Infrastructure (PKI) Application Administrator (CAA) supports our team in execution of application support, security and administration to a federal government agency and its mission partners. Job duties: Add/Remove/Mod...
The Senior Virtualization Administrator is responsible for the management, optimization, and evolution of the agency’s enterprise virtualized infrastructure. This role ensures high availability, performance, and security across on-premises ...
The Senior Firewall Administrator is responsible for the design, configuration, administration, monitoring, and troubleshooting of the agency’s enterprise firewall and network security infrastructure. This role ensures that the network peri...
The Help Desk Manager is a key leadership role responsible for managing and directing all IT Help Desk operations for the organization. This position ensures the efficient handling of IT service requests across Tier 1, Tier 2, and escalatio...
The Microsoft Administrator II is responsible for managing and maintaining the agency’s Microsoft-based IT infrastructure. This role ensures secure, reliable, and efficient operation of enterprise Microsoft environments including Windows Se...
The Program Manager serves as the senior contractor representative and is responsible for the overall management, direction, and execution of the IT Operations contract. This key leadership role ensures the successful delivery of services a...
The Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria, VA) and regional offices (Austin, TX;Tempe, AZ). Tier 2 Agents handle escalated incidents from Tier 1, resolve hardware/softw...
The Configuration Manager is responsible for establishing, maintaining, and controlling the configuration management process for IT systems and services. This role ensures that all IT assets, baselines, and configuration items (CIs) are acc...
The ServiceNow Administrator is responsible for the configuration, maintenance, and daily operation of the agency’s ServiceNow IT Service Management (ITSM) platform. This role ensures that ServiceNow effectively supports the agency’s help d...