- automations, workflows, configurations - Experience with a CTI or contact center platform (Aircall, RingCentral, Five9, Zoom...
- automations, workflows, configurations - Experience with a CTI or contact center platform (Aircall, RingCentral, Five9, Zoom...
Networking: Ubiquiti Security: SentinelOne, CloudFlare Zero trust SaaS tools: Ramp, AirTable, Hubspot, ClickUp, Redash, Aircall...
CX platforms such as HubSpot, AirCall, Zendesk, or similar. Strong working knowledge of CX KPIs, metrics...
, or similar) Experience with support or communication tools like Intercom, Aircall, or Fathom Background in waste management...
multi-site or multi-vendor CX operations Comfort with helpdesk and telephony platforms — Gorgias and Aircall experience...
Learning module tools Aircall or equivalent phone platform You don't need to be an engineer. But you should be the kind...
(or similar CRM), Aircall, Slack 1+ years of customer-facing work experience, or an Associate’s degree 18+ years old Must pass...
, configurations - Experience with a CTI or contact center platform (Aircall, RingCentral, Five9, Zoom Contact Center) - Is already...