supporting the performance, security, and overall domain operation of hosted software as a service (SaaS) technology platforms... experience Customer support/service experience BMC Remedy, JIRA Service Management Application Management experience...
desk operations for end users in Windows and macOS environments. Troubleshoot and resolve hardware, software... IT ticketing systems (e.g., ServiceNow, BMC Remedy, Jira) to document incidents, track resolutions, and escalate issues...
for system firmware (BIOS, BMC) during initial bring-up and large-scale deployment phases. Ensure seamless integration... between hardware, firmware, and software stacks, and resolve interaction issues in customer environments. End-Customer Debug...
software, and business systems. You will collaborate with cross-functional teams, provide technical leadership, and drive... performance and capacity management initiatives across complex IBM z/OS environments. 2. Configure, maintain, and optimize BMC...
, integrate, and debug system software comprising different domains within server architecture (such as SoC FWs, BIOS, BMC, Rack...Software Design & Architecture: Proficient understanding of object-oriented programming and design patterns (creational...
integrations with tools such as Splunk, CrowdStrike, Qualys, Salesforce, and BMC Remedy. Develop custom dashboards... management What You’ll Bring 5+ years of software development experience using JavaScript, AngularJS, HTML, CSS, and AJAX...
: None Public Trust/Other Required: None Job Family: Software Engineering Job Qualifications: Skills: IT Service.... You will play a crucial role via the following: Develop and manage integrations between ServiceNow and BMC Remedy, often involving...
desk operations for end users in Windows and macOS environments. Troubleshoot and resolve hardware, software... IT ticketing systems (e.g., ServiceNow, BMC Remedy, Jira) to document incidents, track resolutions, and escalate issues...
and database infrastructure software. You will collaborate with cross-functional teams to understand business requirements... infrastructure software. 3. Demonstrated ability to design, build, and support Parallel Sysplex application enablement. 4...
customer success. System Firmware Debug & Deployment: Lead debug efforts for system firmware (BIOS, BMC) during initial bring...-up and large-scale deployment phases. Ensure seamless integration between hardware, firmware, and software stacks...