, and devices. Troubleshoot and resolve hardware, software, and network-related issues promptly and accurately. Document... and providing on-site technical support. Knowledge of troubleshooting techniques for standard IT systems, networks, and software...
, software, and network issues using tools such as BMC Remedy or ServiceNow. Document all incidents, service requests... in Industry, Federal, or DoD Help Desk Support. Proficiency with BMC Remedy, ServiceNow, or other enterprise-level help desk...
, you will develop and execute methodologies and test content for system-level hardware, firmware and software validation on machine.../BIOS/BMC/IO/storage/networking, etc. Translating system specs into a robust system integration test plan Make...
, you will develop and execute methodologies and test content for system-level hardware, firmware and software validation on machine... architectures. This includes all components of servers including CPU/GPU/Memory/BIOS/BMC/IO/storage/networking, etc. Lead efforts...
and promotes the vision, mission and values of BMC. Completes all job responsibilities in a safe manner, promotes and champions... in the use of a computer and related software (Word, Excel, etc.). Strong problem-solving skills and detailed oriented...
via phone, chat, or email. Utilize enterprise help desk tools (BMC Remedy, ServiceNow) to log, triage, and resolve... service tickets. Diagnose and resolve issues related to hardware, software, network access, and user accounts. Provide...
. Plan for and execute required database upgrades or migrations. Work with database admin tools like CA Platinum/ BMC/ IBM... Admin tools, Mainview, IBM Data Studio, BMC Recovery management etc. Required qualifications, capabilities, and skills...
as needed. Must adhere to all of BMC’s RESPECT behavioral standards. (The above statements in this job description are intended to depict... deadlines. Microsoft Office;Excel, Word;and ability to adapt to specialized inventory/stock control software to track...
. Ensure timely delivery of high-quality software solutions within scope and budget. -Team Supervision and Development.... Knowledgeable in testing tools such as Tricentis TOSCA, qTest. Knowledgeable in SAP Job scheduling using BMC Control-M, BTP...
your mark, come join us. THE ROLE Join the Systems Software team to architect and deliver the core software that powers the... systems expertise to solve complex hardware-software integration challenges, ensuring our customers experience zero-downtime...