-user services. Duties & Responsibilities: Provide Tier 2 technical support for hardware, software, and network issues... system (e.g., BMC Remedy Helix or ServiceNow), ensuring all details are documented accurately. Troubleshoot user problems...
to ensure efficient support, facilitating USDA’s customer service, incident response, and hardware and software management... that all program activities align with USDA objectives. Use the USDA ITSM system (such as BMC Remedy Helix or ServiceNow) to monitor...
Apps Familiarity BMC Proactive Net and Control-M Ability to troubleshoot problems Proficient with incident ticketing... professional services team comprised of highly skilled engineers and software developers * Rapid growth over the last several years...
maintenance of the hardware/software to support EC/EDI functions and provides expertise in the area of EC/EDI translation software... and systems. Analyzes, develops, and/or reviews computer software processes for a wide range of capabilities, including...
of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana Overview.... Ability to troubleshoot and resolve issues to ensure guest satisfaction. Computer proficiency to be able to use software designed for work...
, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver... coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire...
tools and software. Advanced experience with common IT service management tools (e.g., ServiceNow, BMC Remedy) and remote.... Understanding of networking, hardware, software, and operating systems. Strong written and verbal communication skills, with the...
, Monitoring Solutions (such as IBM zSecure, Broadcom CEM, or BMC AMI), SIEM Integration. · Mainframe Security Patch Management... Handling, and ISV/OEM Software security patch management. · Mainframe Security Compliance/Privacy Management concepts...
Company Description Dynatrace exists to make the world's software work perfectly. Our unified software intelligence... cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world...
/upgrade/patch new software to servers Help the support team solving support tickets (BMC Remedy) on an adhoc basis Perform...