large multi-site contact center implementations o Strong knowledge of IVA, Speech Engine, Back-end, Reporting, and CTI...
an editorial function that supports all CFC teams and keeps communication consistent across CSIRT, CTI, engineering, Insider Threat...
, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, Intelligent IVR/speech recognition...
), radwell.com, Genesys Cloud (CTI/IVR/screen-pop), and marketing cloud, & data platforms. o Select and govern integration...
, and work closely with Blue, Purple, and CTI teams to ensure operations accurately reflect real-world adversary behaviors..., tool and infrastructure strategy, TTP evolution, and integration with CTI, Blue, and Purple teams. Oversee planning...
with MuleSoft and OData Layer for complex integrations. UX design and development (CSS, HTML, JavaScript) CTI / Telephony...
supports and enables those services is extremely beneficial. Responsibilities: Supporting CTI businesses as a trusted...
imum) in Listening OR Reading Relevant military MOSs: 35P, 1N3X1, 1A8X1, CTI, 267X or equivalent Levantine dialect...
Relevant military MOSs: 35P, 1N3X1, 1A8X1, CTI, 267X or equivalent Native speakers may be considered, especially...
imum) in Listening OR Reading. 3/3 scores desired. Relevant military MOSs: 35P, 1N3X1, 1A8X1, CTI, 267X or equivalent...