Request ID: 99004-1 Title: Pega CRM & CTI Onsite Dev Lead Location: PLEASANTON CA Duration: 6+Months Salary...-on experience with CTI integrations and contact center technologies. Strong knowledge of: Pega Case Management Data Pages...
. Design CTI integrations using Salesforce Open CTI. Implement: o Screen Pop o Click-to-Dial o Automatic Call...
of Cyara automation experience (design + execution). 5+ years of Contact Center testing expertise (IVR, ACD, Routing, CTI... Connect, Genesys, NICE, etc.). Strong understanding of telephony fundamentals, SIP, call routing, and CTI flows...
.Experience integrating Genesys with Salesforce| ServiceNow| CRM| or backend platforms.Knowledge of IVR| CTI| Workforce Management... integrating Genesys with Salesforce| ServiceNow| CRM| or backend platforms.Knowledge of IVR| CTI| Workforce Management...
in Chandler, AZ. This is a 12+ month contract opportunity. This job is responsible for assisting in designing and deploying CTI... services and influencing a culture of innovation. Responsibilities: Assist in designing and deploying CTI Platform service...
, LAN/WAN networking fundamentals) Experience with Infrastructure & Integration (Clients, SIP trunking, ISDN/PRI, CTI...
APIs, middleware, and custom integration solutions. Implement CTI integrations for telephony and communication systems...: Ability to create and manage complex reports and dashboards to support data-driven decision-making. CTI Integration...
.Have experience in leading integrations and migrations leveraging CCaaS APIs and telephony capabilities, including CRM/CTI..., from both technical and non-technical perspectives alike." Skills: CCaaS/CTI/CRM, IVA, IVR, Java, Microservices, Springboot, Kafka...
, and delivering technology solutions that align with business objectives within the Chief Technology Infrastructure (CTI) organization...
. We are seeking a skilled and motivated coordinator to support a Core Technology Infrastructure (CTI) organization. In this role...