Center Representative positions in this function are responsible for providing expertise and customer service support... changes, mass mailings, call directing/rerouting, weather emergencies) Ask appropriate questions and listen actively...
operations, callcenter, and back-office ops and documentation systems Intermediate Project management experience Basic... you will be a key member of the PSO Performance Intelligence Center, leading a team of analysts to provide critical visibility...
of experience with taking 40+ calls in a high - volume callcenter environment Experience in working with key performance... indicators (average handle time, call volume, etc.) Familiarity with computer and Windows PC applications, which includes the...
a week onsite (Must be local) On-call availability weeknights and weekends. Independent candidates preferred on W2... with established security policies and practices. Conduct regular in-house security reviews for X4 enterprise systems as applicable...
WHAT WE NEED FROM YOU Required: · 3+ years of relevant Incident Management experience, 5+ Years of relevant enterprise..., with ability to maintain a professional demeanor in a stressful, on-call environment. · Basic knowledge and understanding ITSM Major Incident...
is a leading cloud contact center platform offering advanced tools for call routing, analytics, and automation. On behave... that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest...
with leading a team Experience with working in a callcenter Telecommuting Requirements: Reside within commutable distance... and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected...
Department: 35833 Advocate Illinois Masonic Medical Center - Med Surg: IU 671 Status: Part time Benefits Eligible..., and different shifts in order to accommodate staffing Certain positions may need to take call Work environment includes...
Customer Solutions, Data Architecture, End Users, Problem Resolution, Technical Support Competencies CallCenter Technologies... company's success. Technology Solution Center Analyst within PNC's Service Desk organization, you may be based in a remote...
service experience OR experience in a medical office, health care call-center OR office setting analyzing and solving customer... and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority...