, chat, email, and omnichannel data sources. Integrate CallMiner with contact center platforms (e.g., Genesys, NICE, Amazon... . Preferred / Nice to Have Experience in regulated industries such as Healthcare, Financial Services, or Life Sciences...
). Strong knowledge of contact center technologies (Cisco, Avaya, Genesys, Amazon Connect, or equivalent). Experience with cloud.... Knowledge of security frameworks and encryption standards. Prior work in federal government projects or regulated industries...
such as Genesys, Amazon Connect, Five9, NICE, or Google Cloud Contact Center, including hands-on implementation Broad experience... required clearance for this role Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors...
of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation...) solutions, leveraging platforms from Cisco, Amazon Web Services, Genesys, and Five9, and integrating AI-driven capabilities...
Ability to map client business objectives to appropriate technical solutions Experience with CCaaS platforms such as Genesys... and industries/sectors you serve Preferred: Experience with Salesforce Service Voice Connect (SVC), ServiceNow...
client business objectives to appropriate technical solutions Experience with CCaaS platforms such as Genesys, Amazon... and industries/sectors you serve Preferred: Experience with Salesforce Service Voice Connect (SVC), ServiceNow...
GenesysIndustries, a leading supplier of Industrial components and products, is seeking a dedicated Shipping...
of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation...) solutions, leveraging platforms from Cisco, Amazon Web Services, Genesys, and Five9, and integrating AI-driven capabilities...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...