and manages CCaaS platforms (e.g., NICE CXone, RingCentral, Five9, Genesys, AWS Connect) Leverages Omnichannel tools (voice..., trends, or exceptions to drive improvement of results and find solutions. Medline Industries, LP, and its subsidiaries...
and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work... (e.g., Salesforce, Zendesk, Medallia, Qualtrics, Genesys, etc.). Exceptional communication, stakeholder management...
and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work... (e.g., Salesforce, Zendesk, Medallia, Qualtrics, Genesys, etc.). Exceptional communication, stakeholder management...
like SAP, Genesys and other internal and third-party applications. This role is instrumental in delivering structured..., collaborative environment. Strong customer service skills. Self-motivated, demonstrated bias for action. Medline Industries, LP...
service and helpdesk applications (CRM, Genesys, etc.). Experience with cloud platforms such as AWS, Azure, or Google Cloud... contract, implied or otherwise, other than an "at will" employment relationship. Medline Industries, LP, and its subsidiaries...
Voice, Power Platform and Microsoft Copilot creating powerful agent and customer experiences across industries. Key... Architect Expert Certifications from CCaaS vendors such as NICE, Nuance, Genesys, or Five9 (optional but valuable...
to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It... experience with contact center solutions On-premise and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS...
all inbound and outbound product shipments to ensure accuracy, timeliness, and GenesysIndustries quality standards Maintain...
digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy... · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based...
digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy... · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based...