Job Description: Program/Project Leadership: Leads and drives Internal Operations and other business resources through the proper identification, prioritization, communication and scheduling of tasks and milestones along with appropr...
Job Description: Monitors member experience indicators and identifies opportunities for improvement. Serves as subject matter expert on Medicare CAHPS performance indicators and trends. Leads the development of data collection and r...
Job Description: Responsible for analysis, design, modeling and architecture for application systems and domains. Manages the maintenance and support of assigned application system(s). May participate in development, maintenance and supp...
and assuring delivery on service commitments Prioritizing, tracking, and managing deliverables Ensuring documentation...
service events throughout the year, to represent HMSA at public events. Administrative Maintain accurate records... but not limited to Word, Excel, Outlook, and PowerPoint. Active license with the state of Hawaii Department of Commerce and Consumer...
with Medical Director's guidance Acts as a liaison between vendors and HMSA departments for various audit activities Coordinates...
Job Description: Coordinates with all levels of IT and business management to gather, analyze, summarize, and prepare recommendations regarding budget plans, trend future requirements and operating forecasts. Model business scenarios...
Job Description: Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer pe...
Job Description: Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer pe...
and coordinates changes to production environment. Administers Service Now as required by IS management . Updates IS management... allocation needs for assigned application systems. Establishes service level agreements with customers. Participates...