experience. Two years of supervisory, management or leadership experience. Current Nursing License in the state of Hawaii... state of Hawaii....
Job Description: Function as a central communication point between claims processing teams and internal/external partners regarding claim status, issues and resolutions. Investigate and resolve escalated claims and trends, including den...
to. Maintains inventories as appropriate. Monitors Key Performance Indicators and maintains service levels to ensure... Service Management tools to document changes and identify recurring problems. Identifies the training needs of users. Shares...
and professional customer service by completing requests accurately and in accordance with established procedures and service standards... of customer needs. Maintain accurate records and documentation related to service requests, inventory, assets, and operational...
. Maintains inventories as appropriate. Monitors Key Performance Indicators and maintains service levels to ensure... Service Management tools to document changes and identify recurring problems. Identifies the training needs of users. Shares...
Job Description: Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer pe...
;or an equivalent combination of education and work experience. Experience in analysis and planning. Working knowledge of Hawaii...
delivery of service. This will include: Efficiently and comprehensively identify the inquirer's reason for contacting... with internal departments that support FEP benefit and claims processing activities such as Medical Management, Customer Relations...
Job Description: Product Strategy & Portfolio Management Own the end to end product strategy for the assigned segment, including benefit design, competitive positioning, rate considerations, and portfolio optimization. Establish sho...
Job Description: Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer pe...