. Provides direction on upgrade/transition to BMC Helix ITSM platform 20.02.07 Provide directions, develops and enhances Remedy... Technology function, obtaining resources and working in support of objectives and strategies. Provides required documentation...
across all offices. Role and Key Competencies: Service Support: Manage and plan resources to meet current and future demand..., with experience in data analysis. Experience with ITSM tools such as BMC Helix or similar platforms. Experience with Genesys...
Description : The Human Resources Generalist is the main point of contact for onboarding, benefits, employee... engagement, problem resolution, and HR-related issues. DETAILED JOB DESCRIPTION: Helix Electric was founded in 1985...
an efficient service desk by managing resources to support the current demand, scheduling the work of staff to meet agreed service... material for support staff. Coordination of all resources to ensure all services are in line with what is required. Risk...