/ AZ 305)Knowledge in image management tools like Citrix ELMProfile knowledge management using Fslogix, Citrix WEM, Ivanti...
inquiry tickets (Service Cloud) to initiate the resolution of issues requiring other HR Partners and IT (Ivanti) inquiry...
(such as: Spirion, Qualys, Ivanti, MS Defender) in a higher education environment. Experience working in a higher education information...
management Imaging, software push using Ivanti LANDesk Work with vendors to help troubleshoot and resolve vendor supported...
Experience installing, maintaining and operating security tools (ACAS, Splunk, Ivanti, McAfee, etc.) Have applied Security...
troubleshooting Experience with Ivanti patch management software Experience with scripting languages like PowerShell and Python...
release deployments and system changes for the ITSM Service Desk. Support Ivanti Neurons for reporting and system... collaboration. Qualifications: Proficiency in Ivanti Neurons, with knowledge of Service Requests, Incidents, Problems, Change...
technical issues where possible using phone, email and/or remote desktop support tools. Create Ivanti Service Desk tickets...
support systems (such as Automox, Ivanti, Manage Engine) – used for imaging, software updates, reporting, remediation...
which include ITSM tools (Ivanti, Cherwell, ServiceNow), Development tools and code repositories (Atlassian, GitHub...