Desktop Support Technician
experience and understanding of IT services and products Imaging / Support experience required Experience with Ivanti...
experience and understanding of IT services and products Imaging / Support experience required Experience with Ivanti...
, Ivanti, etc. (see preferred quals section) Basic Qualifications: Uses Strong knowledge of the ServiceNow data model... database but will accept others such as Remedy, AppSpace, Ivanti, etc. (see basic quals section) Required Education: BA...
database but will accept others such as Remedy, AppSpace, Ivanti, etc. (see preferred quals section) Basic Qualifications... is required >>>ServiceNow is the preferred database but will accept others such as Remedy, AppSpace, Ivanti...
, such as Ivanti/LANDesk Management Suite, Microsoft SCCM/MECM, Microsoft Intune, JAMF Pro/Casper, or Bomgar, etc. A good... and Mandriva distributions. Endpoint Systems Management (e.g. MS SCCM/MECM, MS Intune, Ivanti, BigFix Tivoli, Altiris, Kace...
, PDAs). Strong technical skills in remote desktop management tools, such as Ivanti/LANDesk Management Suite, Microsoft SCCM... Systems Management (e.g. MS SCCM/MECM, MS Intune, Ivanti, BigFix Tivoli, Altiris, Kace, etc.) software deployment and patch...
). Experience using WSUS / IVANTI to manage updates and patches. Experience using VMWare virtualization technologies including ESXi...
, CrowdStrike, WSUS, SCCM, Ivanti, Shavlik, Blade Logic, Splunk, ACAS, SCAP, HBSS, etc.) Demonstrated experience leading small...
, including DHS’ IT Service Management System (Cherwell) and DHS desktop management system (Ivanti). · Assist with the development...
Management requests through the internal Ivanti ticketing system · Active Directory account creation/deletion · Active...
, email, etc. Experience using a Help Desk ticketing system such as Salesforce, Remedy, or Ivanti Experience researching problems, analyzing...