Layering Machine Creation Services (MCS) FSLogix Profile Container & Application Masking AppSense (Ivanti) experience... (Ivanti) Machine Creation Services FSLogix Profile Container & Application Masking NetScaler StoreFront Citrix Cloud...
environment. Strong knowledge of Ivanti Neurons for ITSM Strong understanding of ITIL v3/v4 processes-especially Configuration..., Change, Incident, and Problem Management. Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class...
Cherwell Ivanti Neurons Zendesk Freshservice Jira Service Management (JSM) SysAid Salesforce Workday SAP Service Cloud...
management leveraging Ivanti platforms. Ensure swift response and support continuity during live training events and surge... • Knowledge Management • Ivanti Service Management • Ivanti Neurons • High-Tempo Training Support • Rapid Response Operations...
. Own incident, request, problem, and knowledge management activities using Ivanti tools. Deliver rapid IT response..., technical support, or IT operations. Hands-on experience with ITIL processes and enterprise ticketing platforms (Ivanti...
direct management of staff, handling customer escalations, reporting on metrics, and owning the Ivanti IT Service Management... and enhancements in service delivery. Manages and own the Ivanti ITSM tool, ensuring effective configuration and utilization...
a skilled contractor to support a critical integration project between Ivanti iPaaS/ITSM and SailPoint IdentityNow. This role... services provided by Ivanti. The project focuses on automating access provisioning, deprovisioning, and termination workflows...
direct management of staff, handling customer escalations, reporting on metrics, and owning the Ivanti IT Service Management... and enhancements in service delivery. Manages and own the Ivanti ITSM tool, ensuring effective configuration and utilization...
information system security tools that address vulnerability analysis and mitigation. These may include Splunk, Forcepoint, Ivanti...
networks or enterprises Collaborate with Cybersecurity to ensure TE compliance (using tools such as Nessus, Splunk, Ivanti...