Cherwell Ivanti Neurons Zendesk Freshservice Jira Service Management (JSM) SysAid Salesforce Workday SAP Service Cloud...
. Own incident, request, problem, and knowledge management activities using Ivanti tools. Deliver rapid IT response..., technical support, or IT operations. Hands-on experience with ITIL processes and enterprise ticketing platforms (Ivanti...
direct management of staff, handling customer escalations, reporting on metrics, and owning the Ivanti IT Service Management... and enhancements in service delivery. Manages and own the Ivanti ITSM tool, ensuring effective configuration and utilization...
a skilled contractor to support a critical integration project between Ivanti iPaaS/ITSM and SailPoint IdentityNow. This role... services provided by Ivanti. The project focuses on automating access provisioning, deprovisioning, and termination workflows...
direct management of staff, handling customer escalations, reporting on metrics, and owning the Ivanti IT Service Management... and enhancements in service delivery. Manages and own the Ivanti ITSM tool, ensuring effective configuration and utilization...
networks or enterprises Collaborate with Cybersecurity to ensure TE compliance (using tools such as Nessus, Splunk, Ivanti...
information system security tools that address vulnerability analysis and mitigation. These may include Splunk, Forcepoint, Ivanti...
(PowerShell, Bash, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security: In-depth...
workflows, forms, dashboards, automations, and integrations · Support Ivanti Service Manager, Ivanti Voice, Ivanti Asset... Manager, and Ivanti Change Management modules · Develop and maintain database schemas ensuring data integrity and quality...
such as Nessus, Splunk, Ivanti, and locally procured software Collaborate with engineering and operations to ensure changes...