Helpdesk Escalation Manager & IT Support Process Improvement Lead/SNOW
process improvement methodology training. Familiarity with remote device management tools (SCCM, Intune, JAMF) and branch...
process improvement methodology training. Familiarity with remote device management tools (SCCM, Intune, JAMF) and branch...
Certification, KCS Foundations, CompTia Certifications, ACSP or JAMF Certs About Us: Edgewater Federal Solutions is a privately...
such as Intune, KACE, JAMF, or similar. Experience creating structured documentation, training materials, and self‑service content...
, Jamf) and asset management tools. Ability to work under pressure handle rapidly changing priorities and multiple tasks...;CompTIA A+ / Network+ / Security+;Jamf Certified (e.g., Jamf 200/300);Apple Device Support / Apple Deployment & Management...
and Windows endpoints using SCCM, Microsoft Intune/Endpoint Manager, Autopilot, and Jamf Pro. Serve as the main EUC liaison... for endpoint compatibility with AI requirements. Configure and enforce endpoint policies using Intune, Jamf, and Entra ID...
support Fluency with Windows, macOS, iOS, Android, Active Directory, Cisco VOIP, JAMF, Citrix, VPN, and Microsoft 365 Deep...
security + OS updates, drivers, and applications are up-to-date Manage our Jamf environment Ensure that major OS upgrades...
, or Microsoft 365 Apps. Experience with endpoint management tools such as Intune, KACE, JAMF, or similar. Experience in creating...
, and iPads Strong working knowledge of Google Workspace apps Working knowledge of SCCM, InTune, and JAMF Experience working...
. MDM device management platforms (Intune, Jamf, or similar). Microsoft Copilot and AI-enabled support tools...