, software, and network issues Documenting incident status and solutions in incident database tools Diagnosing, identifying... (Windows and MAC O/S, internet systems, and networking) Previous experience working with a contact center management database...
be looking ahead to the next coding criteria to build technically sound and functional tools. Continuous Learning. An eagerness... to learn will help you keep up with ever-changing technologies and maintain the ability to create the best tools...
to stand or sit for 8 hours at a time. Utilize basic hand tools such as screwdrivers and wrenches while rack mounting active..., in support of emergent MAC moves. Ability to engage and escalate problems the SMIT Network Operations and/or Command Center...
in a variety of traditional and virtual environments including Linux, Unix, Sun, Mac, and Windows. Assist the Information System... such as Windows Server 2012 and 2016, Windows 7 and 10, Red Hat Enterprise Linux, Ubuntu, Mac, etc. Experience with virtualization...
, train new hires on technical and soft skills, and enable process and tools knowledge for readiness Travel to customer sites... etc.) Virtualization experience (AWS, Azure, VMWare, OpenStack) Experience with Windows, Linux, and Mac OS is a plus (Debugging, Editing...
across a mixed Windows and Mac environment within a Microsoft 365 ecosystem. Ensure system reliability, performance, and user..., and automation opportunities. Evaluate and implement AI tools to improve operational efficiency. Own IT budgeting, procurement...
forensic tools and technologies by staying informed on version updates and new options in the market Work closely with project... level Experience using industry standard forensic tools such as Axiom, EnCase, Cellebrite, FTK Imager, Digital Collector...
experience. Technical Knowledge: Proficiency in Windows/Mac OS, Active Directory, network troubleshooting, and imaging tools...
. You Might Also Have Experience planning or supporting events, large or small. Knowledge of Microsoft Office or Mac OS tools. Familiarity with group...
when needed. You will interact with your customers via phone, email, chat and remote desktop support tools... such as Windows, Mac OS, laptops, mobile devices, and business applications. Superb customer service skills and desire to help...