supporting Microsoft Windows PC's, laptops, and Apple OSx MAC's using remote tools (SCCM remote, RDP, ARD) Required 2 Years... with security, disk encryption, and anti-virus products on Microsoft Windows PC's, laptops, and Apple OSx MAC's. Required 3 Years...
, and hands-on experience supporting Windows, Mac, and mobile platforms. KEY RESPONSIBILITIES (KRA) Provide technical support... Troubleshoot and resolve issues related to O365, Microsoft Teams, and collaboration tools Utilize service desk tools compliant...
, Powerpoint etc) Strong Microsoft Operating System installation and troubleshooting skills, experience on Mac OS is an added... Comp TIA A+ or Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired Knowledge...
Job Description: Responsibilities: Technical Support for End User PC's\Mac's workstations, hardware, software..., peripherals and printers. Deploy new PC's\Mac's for End Users,(Lifecycle Management) including hardware, software, and OS imaging...
with APIs or using tools like Ansible and ServiceNow. Licenses and Certifications VMware Certified Professional Digital... packages for Windows, Mac OS, Android, and iOS. Administer virtual desktop environment and supporting infrastructure...
. Perform subject matter expert duties to other support teams when needed. Develop and maintain software packages and tools...). Experience with Mac OS X, JAMF is a plus. Experience working with 3rd party vendors in both support and contract areas...
departmental data to pinpoint areas for process refinement, explore new tools, and proactively drive efficiencies... support teams. Demonstrated technical proficiency in providing Tier 1 - Tier 2 IT support for both Windows and Mac...
activities is beneficial Good understanding of overall Wireless systems with emphasis on PHY, MAC, RLC, RRC and PDCP layers... Experience with test tools such as XCAL, QXDM, Wireshark, Channel Emulator Understanding of 3GPP systems: Core and RAN networks...
for LTE and NR. Execute test plans targeting 5G NR and LTE L2/L3 protocol features (RLC, PDCP, MAC, RRC, NAS). Expertise... to isolate complex issues across multiple protocol layers and identify root causes using trace analysis tools. Collaborate...
, and Whole Loan sales and in addition to agency executions with Fannie Mae (FNMA), Freddie Mac (FHLMC), and Ginnie Mae (GNMA... on leveraging AI and building tools that enhance process efficiency, fortify operational controls, and drive loan readiness...