IT Service Desk Lead
etc.). Working knowledge of diagnostic and digital experience tools such as Nexthink, Systrack, WXP etc. Key Competencies...
etc.). Working knowledge of diagnostic and digital experience tools such as Nexthink, Systrack, WXP etc. Key Competencies...
Service Management (ITSM): Expertise in incident and problem management, leveraging NexThink for in-depth problem analysis...
, etc.), client endpoint management (Intune, NexThink, etc.), Active Directory, and VDI. Assist with network connectivity...
in Microsoft Office products. Experience in the following: SCCM Intune Nexthink Powershell Scripting Software Packaging...
management. Nexthink for visibility and control over employee experience Axonious for overall environment visibility. High...
tools (e.g., Nexthink, Lakeside SysTrack, or equivalent). Demonstrated ability to define and operationalize KPIs, SLAs...
in PowerShell. Familiarity with Crowdstrike, Defender, Nexthink, Bitlocker, etc. BIOS functions and configurations. Wire...
presenting to executive audiences. Familiarity with enterprise service and observability platforms such as ServiceNow, Nexthink...
with Nexthink Experience with Windows 11 system Experience working with a similarly large, global/cross-border team. Experience...
with Nexthink Experience with Windows 11 system Experience working with a similarly large, global/cross-border team. Experience...