IT Support Analyst
AI tools (e.g., Microsoft Copilot, Customer Experience Tools such as NexThink) for ticket triage, troubleshooting, knowledge...
AI tools (e.g., Microsoft Copilot, Customer Experience Tools such as NexThink) for ticket triage, troubleshooting, knowledge...
Experience with endpoint monitoring or digital employee experience (DEX) platforms such as Nexthink, Lakeside SysTrack, Tanium...
support services with technologies such as Moveworks, Nexthink, custom developed AI driven experiences. Exceptional...
across office, home, and travel environments. What you will do: Predictive Health Monitoring: Utilize Nexthink and other tools... troubleshooting to proactive "friction reduction" by utilizing predictive health monitoring tools like Nexthink to identify...
Remediation: Leverage the Nexthink platform to shift from reactive troubleshooting to proactive device management, tracking... Systems: Jira Service Management, Nexthink, Coupa, Microsoft SCCM/Intune, JAMF, Google MDM and Calero. The base pay range...
and operating our Digital Employee Experience (DEX) platform, powered by Nexthink. In this role, you'll partner with endpoint... engineering, service desk, and application teams to design, scale, and run Nexthink as a core enterprise service-turning endpoint...
, Nexthink, and Elastic. Raise the Engineering Bar: Establish patterns and review practices the Data + AI team builds..., engineered for 100M+ events per day, and designed to stream into Datadog, Splunk, Nexthink, Elastic, or any OTLP-compatible...
(DEX) Lead to drive the next phase of maturity for our enterprise DEX capabilities, with a focus on Nexthink platform... Own and evolve the Nexthink platform, driving increased adoption, coverage, and use-case maturity across endpoints...
and improve endpoint performance and user experience using tools such as Nexthink Collaborate with security, networking... Experience with endpoint monitoring and analytics tools (e.g., Nexthink or similar) Solid understanding of security...
Employee Experience capabilities, with Nexthink as the core platform Act as the product owner and subject matter expert...