, you will help revolutionize how our employees interact with our digital ecosystem by leveraging Nexthink and ServiceNow... fragmentation, conference room issues, performance bottlenecks). Manage and optimize the DEX software stack (e.g., Nexthink...
leveraging analytics and monitoring platforms (e.g., ServiceNow Performance Analytics, Nexthink, Power BI) to drive: Data-driven...
Hands-on experience in integrating data from: Nexthink ServiceNow Contact Center platforms Monitoring/observability... and consolidate data from multiple enterprise systems such as: Nexthink ServiceNow Contact Center (CC) platforms Monitoring...
Service Management (ITSM): Expertise in incident and problem management, leveraging NexThink for in-depth problem analysis... Required Importance DWP Support Services End User Tools - Nexthink Yes 1 Infrastructure Services macOS Yes 1 NA ITSM (IT Service...
(specific tooling): Intune;Windows 365 or Azure Virtual Desktop/Citrix;observability platforms (Nexthink, Dynatrace, Splunk...
: Experience with DEX platforms such as Nexthink, SysTrack, ControlUp, Aternity or similar platforms. Knowledge of automation...
long-term fixes to reduce repeat incidents Leverage endpoint analytics and monitoring tools (e.g., Nexthink, Intune..., EDR, compliance posture) in Intune-managed environments Experience with Nexthink or endpoint analytics tools for user...
and/or Nexthink platforms are preferred Strong analytical and troubleshooting experience using proven methodologies in diagnosing...
Experience with endpoint monitoring or digital employee experience (DEX) platforms such as Nexthink, Lakeside SysTrack, Tanium...