Job Description: Datacenter Smart hands Technician – Entry Level Pomeroy Technologies is seeking to fill...
all tickets within Pomeroy-owned queues, ensuring timely acknowledgment and compliance with SLA requirements for all incidents... support teams when they are incorrectly directed to Pomeroy-managed queues. Analyze and report ticket routing trends...
Job Description: Job Summary: The Junior Technician will be responsible for executing Infrastructure-Moves, Adds, and Changes (IMAC) activities across designated data center facilities. This includes installation, relocation, decommissio...
Job Description: Responsibilities: Provides on-site client facing support;including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment. Resolves customer issues in...
Job Description: Essential Job Functions: Provide technical support in infrastructure services, responding to issues and assisting in tasks. Contribute to infrastructure projects and tasks under supervision. Participate in the monitor...
Job Description: Position Summary The Project Transition Manager is responsible for planning, coordinating, and executing the successful transition and onboarding of managed IT services, including Service Desk, Field Services, Managed N...
Job Description: Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas o...
Job Description: Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas o...
Job Description: Core Function: This role will be expected to handle situations involving problem diagnosis and client relationship management. This role serves as the direct face-to-face contact for technology related issues and is exp...
Job Description: Entry Level Security Administrator – Roles and Responsibilities Core IAM Responsibilities: Manage user lifecycle processes including on-boarding, transfers, and off-boarding Implement and enforce Role-Based Access Con...