to ensure optimal performance and security. Incident Management: Act as the first point of contact for all IT-related incidents... in our ticketing system. Security Management: Implement and monitor security measures to protect client data and systems, including...
column, and (1) PSA. This position reports to a Production Superintendent and will also work collaboratively with the area... resources to support activities and oversee their performance. Maintain security and orderliness. Participate or lead...
Job Description Active Directory, VOIP (3cx/FreePBX), RMM, PSA, Cloudberry, Barracuda, and Office365 experience a plus. Install new... and upgrades on a regular basis based on recommendation from the Information Security Officer, and upgrade administrative tools...
transcript, training/licensure, or Veterans documentation contains your Social Security Number and/or birthdate, please redact... on refrigerant recycling. Please note: if this is required, it will be clearly noted in the language of the PSA...
depending upon the needs of the work site. They maintain the security and confidentiality of patient information at all times... and professional manner including identifying the facility’s name and PSA’s first name. Identify the nature of the call and act...
all our Security Procedures and Keeping a Vigilant Eye for Security Issues Identify opportunities for improvement and make... to Have Experience using a Ticketing system / RMM Tool and PSA software Experience providing support via remote tools Experience...
and implementing network security measures Diligent and effective communication with clients, sales, and team members Attentive... requirements Maintain weekly time and expense records inside of the PSA platform for work/travel performed as per policy...
relationships with all departments and colleagues. Ensuring company safety and security standards are met. IT Technician... 2022 is a plus. Active Directory knowledge a plus' MSP Experience preferred NinjaOne RMM and Autotask PSA Experience...
) for daily / weekly recurring tasks Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues Identify... world NICE TO HAVE Experience using a Ticketing system / RMM Tool and PSA software Experience providing support via...
updates, and security hardening across client estates. Client Relationship & Strategic Advisory: Act as the primary technical...), or equivalent. Tools Proficiency: Experience with professional services automation (PSA) and remote monitoring and management (RMM...