Prior experience using Voice of The Customer (VoC) tech platforms (Qualtrics, Medallia, InMoment) a strong plus Ability...
Intelligence or Data Analytics experience, including knowledge of data management tools (e.g. Snowflake, SQL, Qualtrics, Python...
and Qualtrics is highly desired. Proven success navigating complex enterprise environments and leading research that informs...
for member satisfaction and retention;Review general member concerns and analyze Qualtrics member feedback on a regular basis...
technology (Qualtrics, Decipher, Sawtooth, Alchemer etc.)....
methods. The successful candidate will have experience with survey and course evaluation platforms (e.g., Qualtrics...
platforms such as Qualtrics, survey programming, and statistical tools. Benefits: Hybrid working environment...
), and video editing software. Proficiency with survey design and data analysis tools (Qualtrics, REDCap, SPSS, R, Tableau...
next stage of our VOC program, using Qualtrics and other tools to design how we listen, analyze, and act on customer feedback... Analyze survey data, customer metrics, and CX inputs from Qualtrics and other sources to uncover trends, root causes...
OTS software (e.g., Office 365, Qualtrics) for project tracking, collection of data, report generation. Create output...