Senior Market Research Manager, Customer Experience
Prior experience using Voice of The Customer (VoC) tech platforms (Qualtrics, Medallia, InMoment) a strong plus Ability...
Prior experience using Voice of The Customer (VoC) tech platforms (Qualtrics, Medallia, InMoment) a strong plus Ability...
and Qualtrics is highly desired. Proven success navigating complex enterprise environments and leading research that informs...
;Experience with online surveys and related software such as Qualtrics;At least 10 years of experience (since highest degree...
analysis tools (e.g., Excel, SPSS) and survey platforms (e.g., Qualtrics), student learning outcomes assessment principles...
, Qualtrics, Medallia, Zendesk, HubSpot). Configure and customize CX applications to align with business goals and customer... engagement strategies. Ensure data integrity and synchronization between CX software (Qualtrics or similar) and other enterprise...
for member satisfaction and retention;Review general member concerns and analyze Qualtrics member feedback on a regular basis...
OTS software (e.g., Office 365, Qualtrics) for project tracking, collection of data, report generation. Create output...
technology (Qualtrics, Decipher, Sawtooth, Alchemer etc.)....
and Qualtrics is highly desired. Proven success navigating complex enterprise environments and leading research that informs...
platforms such as Qualtrics, survey programming, and statistical tools. Benefits: Hybrid working environment...