Customer Success Manager
technology (Qualtrics, Decipher, Sawtooth, Alchemer etc.)....
technology (Qualtrics, Decipher, Sawtooth, Alchemer etc.)....
;Experience with online surveys and related software such as Qualtrics;At least 10 years of experience (since highest degree...
, JIRA). Experience with web forms and survey tools (e.g. Kuali or Qualtrics) is a plus. Knowledge of advancement community...
with market research software and tools (e.g., Qualtrics, SurveyMonkey, Decipher, or similar platforms) is a plus. Core...
as a subject-matter expert on the Qualtrics platform, staying current on system updates, new features, and best practices. 5... and/or patient care experience. Preferred Licensures/Certifications/Registrations Level 1 and Level 2 Qualtrics Certification...
to track and manage data (e.g. Advocate, Navigate, Microsoft Excel, Qualtrics) Preferred Qualifications Master's degree...
, order fulfillment, case resolution). Oversee the Voice of Customer (VoC) program, leveraging the Qualtrics platform... experience is required. Proven success implementing CX roadmaps, journey mapping, and VoC programs (Qualtrics or similar...
platform (i.e. Qualtrics) Fundamental process knowledge of HR processes and employee lifecycle management from recruitment...
with listening tools such as Peakon and Qualtrics Understanding of touchpoints across Talent, Performance, Learning and broader HCM...
experience in designing and analyzing employee engagement surveys. Experience with Qualtrics employee listening platforms...