and retention;Review general member concerns and analyze Qualtrics member feedback on a regular basis and take appropriate action...
and provider feedback into clear, executive-ready insights. They bring advanced expertise in Qualtrics Customer XM, user testing... in CX / VOC research roles) 6+ years of experience (in order of importance) Qualtrics Customer XM, user testing platforms...
, capabilities, and skills: Familiarity with analytics platforms (e.g., Adobe Analytics, Qualtrics, Tableau...
. Experience working in academic research labs or behavioral research settings. Familiarity with tools such as iMotions, Qualtrics...
, capabilities, and skills: Familiarity with analytics platforms (e.g., Adobe Analytics, Qualtrics, Tableau...
, and business subject matter experts. Superior in Excel, including strong modeling capability;ARGUS, CRM, Qualtrics, Tableau...
, using Qualtrics and other tools to design how we listen, analyze, and act on customer feedback across channels and journeys..., customer metrics, and CX inputs from Qualtrics and other sources to uncover trends, root causes, and opportunities. Translate...
. Experience working in academic research labs or behavioral research settings. Familiarity with tools such as iMotions, Qualtrics...
): Dovetail/EnjoyHQ, UserTesting/Lookback, Qualtrics/SurveyMonkey, Optimal Workshop, Figma, Jira/Confluence. Core Skills...
it to data collection forms or directly into databases. Experience with applications/software such as RedCap, Qualtrics...