with I/T, internal and external customers on the resolution of complex hosting related technical problems. Guides new hardware... systems that employ scalable technologies supporting internal and commercial hosting initiatives;contribute hands-on support...
overall success of the US Information Technology Helpdesk, which provides the intake, resolution or assignment of technical... : Required technologies: MS Office, Windows 11, Service Now, Bomgar, Virtual Desktops, Apple MacOS, Apple Mobile Devices, Cisco Video...
resolution. Required Qualifications BS or advanced degree in Computer Science, IT, or related field 8+ years Software... and technologies including Java and related tools and frameworks Experience using Github, Jira, and/or Confluence preferred...
administration, application support, and multiple platforms (operating systems, networking, storage technologies, database... a timely resolution for end users and providing prompt feedback to internal clients Collaborate with development teams...
of practices relating to these technologies. Responsibilities Add new systems to the network;unlock/reset user account... and to improve user response/resolution time. Ensure fellow End-User support team members are also abiding by IT Asset Management...
logs to find system behavior. Address all technical issues. Facilitate the resolution and necessarily follow up... work within large complex systems. 10. Proven hands-on technical work with a variety of technologies. 11. Demonstrated...
and resolution of cross functional technical issues Lead and support the integration of risk-informed program information..., Medical Devices, and Connected Technologies. WeÂ’re passionate about making a positive impact by connecting exceptional talent...
of contact for subcontractor communications and issue resolution. Ensure subcontractor compliance with FAA Acquisition... and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional...
management. Develop and implement support processes, SLAs, and escalation paths to ensure quick and effective issue resolution.... Monitor support tickets, prioritize workloads, and ensure adherence to response and resolution timelines. Serve as the...
management. Develop and implement support processes, SLAs, and escalation paths to ensure quick and effective issue resolution.... Monitor support tickets, prioritize workloads, and ensure adherence to response and resolution timelines. Serve as the...