is ideal for someone who loves problem-solving, learning new technologies, and delivering exceptional customer service... resolution. Handle multiple tasks such as managing simultaneous chat sessions and adjusting priorities as business needs change...
, and closeout. Coordinate with internal and external auditors to ensure audit readiness and resolution of findings. Process...., Tableau), and automation technologies A combination of education and proven experience from which comparable knowledge...
identify and achieve resolution of project problems and anticipated challenges, including escalation of issues... on project performance (earned value metrics, variance analysis, etc.), schedule and cost risk mitigations, and issue resolution...
Strong knowledge of Middleware technologies (IIS, WebSphere, WebLogic, Tomcat) Strong knowledge of CICD tools Day-to-Day... and resolution Support deployment issues in upstream and downstream environments Company Benefits & Culture Inclusive...
with ServiceNow and Jira, a foundational understanding of network and firewall technologies, and the ability to communicate..., and coordinate appropriate remediation. Partner with remediation champions to plan and track resolution activities. Support...
of support Maintain customer records and documentation accurately in the system Follow up with customers to ensure resolution... of issues and satisfaction with the resolution Stay updated on product features, pricing, promotions, and company policies...
policies, and vulnerability remediation. Evaluate and recommend network solutions, tools, and technologies to enhance.... Oversee monitoring, troubleshooting, and resolution of complex network incidents using tools such as Wireshark, SolarWinds...
, optimization, and support of all end user technologies, including M365 applications, endpoint devices, and related systems.... Responsibilities Develop and execute strategies and roadmaps for end user technologies that enhance productivity, collaboration...
and stakeholders on how best to harness available data and new AI technologies to meet critical business goals. Document and share key... resolution. Strategic & Collaborative Mindset: A proactive builder who seeks to understand customer (internal stakeholder...
resolution of issues identified to ensure reliability and efficiency of software products Leads handling of user inquiries... technologies, tools, frameworks, and changes in regulations relevant to software development Leads development, establishment...