's clients — fielding calls via RingCentral, emails, and texts via Kenect with professionalism and genuine empathy • Open... firm's Staples account • Serve as the first line of resolution for vendor issues — Pitney Bowes, LexisNexis, RingCentral...
Human Resources experience (preferred) RingCentral or similar phone system experience (preferred) Excellent verbal...
LinkedIn automation campaigns (e.g., Dripify) while ensuring platform compliance Improve adoption and usage of tools such as RingCentral...
LinkedIn automation campaigns (e.g., Dripify) while ensuring platform compliance Improve adoption and usage of tools such as RingCentral...
and RingCentral. Ensure the timely dispatching of service mechanics and escalate requests to Otis field management as appropriate...
geographies. Industry experience with Voice Recording &/or Telephony Systems (Microsoft, Cisco, Avaya, RingCentral...
. Good working knowledge of Windows 11, Server 2012/2016, RingCentral UCaaS, IBM MaaS, and Microsoft 365. Good working...
escalated complaints, complex problems, and provide guidance to agents on difficult calls. Develops reports via RingCentral...
regulations and compliance requirements Bonus if you have experience with phone systems like RingCentral, JustCall, or Google...
, and supporting security controls. This role will serve as the primary technical owner of the RingCentral / NICE CX contact center... ESSENTIAL FUNCTIONS · Administer and maintain the RingCentral and NICE CX contact center platform, including call queues, IVR...