, Salesforce, Optum, Wellsky, RingCentral or similar platforms preferred Demonstrated ability to work independently...
/Automation: Dynamics 365 Marketing Event Platforms: Microsoft Teams, RingCentral Productivity & PM Tools: OneDrive, Planner...
and uphold guest service standards. Call Handling, Documentation & Systems Utilize Salesforce and RingCentral to log...
with RingCentral Prior remote work experience Tech-savvy;able to work in high-volume call environments Computer and software...
and appointment-setting experience Full proficiency with RingCentral Prior remote work experience Tech-savvy;able to work in high...
+, Security+, or vendor-specific VoIP certifications (e.g., Cisco, 3CX, or RingCentral). ITIL Knowledge: Strong understanding...
;Hosted and Cloud Solutions. (Ex. Avaya, Nortel, Zoom, RingCentral, etc.) Including all applications associated with the...
RingCentral, similar messaging apps or social media (e.g. Telegram, Google Hangouts, WhatsApp, Facebook Messenger, etc.) Maravai...
, Genesys, Five9, or RingCentral Demonstrated ability to assess systems, identify root causes, and recommend technology...
organization’s enterprise-wide telecommunication systems, including RingCentral, Avaya, and Cisco platforms. This role... modernization, including the consolidation and migration of legacy systems to cloud-based platforms (e.g., RingCentral UCaaS, NICE...