Client Service Associate
, Teams, Copilot, eMoney, Zocks, Scribe, My90, Black Diamond, MyRepChat, RingCentral BA degree required. Skills: Ability...
, Teams, Copilot, eMoney, Zocks, Scribe, My90, Black Diamond, MyRepChat, RingCentral BA degree required. Skills: Ability...
also include maintaining accurate documentation of client interactions, navigating multiple systems such as PetDesk, RingCentral...
also include maintaining accurate documentation of client interactions, navigating multiple systems such as PetDesk, RingCentral...
TECH YOU'LL USE Infusionsoft (Keap) · Zoom · RingCentral · Slack · Asana · Google Suite · Microsoft Office · Expensify...
-on experience using RingCentral/ Zoom or similar platform for telephony/call center operations Benefits Competitive hourly...
for each requisition Conduct candidate interviews in-person or via RingCentral Weekly KPIs: 20 interviews, 20 presents, 7+ starts, 5...
, sequences, lists, and queues. Experience integrating HubSpot with a telephony tool (e.g. RingCentral) and optimizing the...
, and migration to cloud-based platforms such as Webex Calling and RingCentral CX. Design and maintain dial plans, call routing logic... carrier integrations. Exposure to cloud-based voice and contact center platforms (e.g., Webex Calling, RingCentral CX...
in an environment that supports calls, emails, and chat, RingCentral and/or Vonage, Customer Relationship (CRM) systems, Interactive...
(Salesforce, Pardot, HubSpot) Contact Center Technologies (Zoom, Five9, RingCentral) ERP Systems (NetSuite, SAP, Oracle...