Sr. Manager, Global Technical Support (Call Recording & Analytics)
geographies. Industry experience with Voice Recording &/or Telephony Systems (Microsoft, Cisco, Avaya, RingCentral...
geographies. Industry experience with Voice Recording &/or Telephony Systems (Microsoft, Cisco, Avaya, RingCentral...
. Good working knowledge of Windows 11, Server 2012/2016, RingCentral UCaaS, IBM MaaS, and Microsoft 365. Good working...
escalated complaints, complex problems, and provide guidance to agents on difficult calls. Develops reports via RingCentral...
regulations and compliance requirements Bonus if you have experience with phone systems like RingCentral, JustCall, or Google...
, and supporting security controls. This role will serve as the primary technical owner of the RingCentral / NICE CX contact center... ESSENTIAL FUNCTIONS · Administer and maintain the RingCentral and NICE CX contact center platform, including call queues, IVR...
Responsibilities Sales & Client Acquisition Respond to inbound leads and phone calls (RingCentral) ·Schedule and confirm...
Responsibilities Sales & Client Acquisition Respond to inbound leads and phone calls (RingCentral) ·Schedule and confirm...
network Key Responsibilities Sales & Client Acquisition Respond to inbound leads and phone calls (RingCentral...
(RingCentral) ·Schedule and confirm complimentary fitness assessments Conduct in-home or on-site fitness assessments Recommend...
and attention to detail Experience making outbound calls and appointment setting Comfortable with phone systems (RingCentral...