IT Service Desk Operations Manager
desirable). Experience using: Service Now ITSM, Power BI, D2L Brightspace, Ellucian Banner, telephony solutions (RingCentral...
desirable). Experience using: Service Now ITSM, Power BI, D2L Brightspace, Ellucian Banner, telephony solutions (RingCentral...
, telephony solutions (RingCentral, Five9), Microsoft 365, desktops, laptops, Windows OS 10 & 11, LogMeIn Rescue. Skills...
solutions (RingCentral, Five9), Microsoft 365, desktops, laptops, Windows OS 10 & 11, LogMeIn Rescue. Skills and Competencies...
and data interpretation. Previous experience with call center platforms, such as Five9, Teams, and/or RingCentral. Preferred...
Now ITSM, Power BI, D2L Brightspace, Ellucian Banner, telephony solutions (RingCentral, Five9), Microsoft 365, desktops...
Brightspace, Ellucian Banner, telephony solutions (RingCentral, Five9), Microsoft 365, desktops, laptops, Windows OS 10 & 11...
, including Textline, Team, Slack, RingCentral, Salesforce (SMART), emails, and cell phones, to ensure all guests are receiving...
;conduct interviews via Skype, RingCentral or solely via telephone;charge candidates an advance fee of any kind (e.g., fees...
, and applications. Experience using: Service Now ITSM, Power BI, D2L Brightspace, Ellucian Banner, telephony solutions (RingCentral...
Banner, telephony solutions (RingCentral, Five9), Microsoft 365, desktops, laptops, Windows OS 10 & 11, LogMeIn Rescue...