Assistant Director for IT Support
service management frameworks such as ITIL and enterprise ticketing systems (TeamDynamix, ServiceNow, etc.) Proficient...
service management frameworks such as ITIL and enterprise ticketing systems (TeamDynamix, ServiceNow, etc.) Proficient...
Learning, Sharepoint, TeamDynamix, Concur Travel System, Procurement Card Transactions, RingCentral No relocation and visa...
-level support Answer and respond to Help Desk tickets through TeamDynamix ticketing system Perform remote troubleshooting...
assignments and tracking through the TeamDynamix system. Answers, screens, researches, informs, advises, records, processes...
with a ticketing system, such as ServiceNow or TeamDynamix. Experience with remote support tools such as Beyond Trust or ScreenConnect...
with a ticketing system, such as ServiceNow or TeamDynamix. Experience with remote support tools such as Beyond Trust or ScreenConnect...
with a ticketing system, such as ServiceNow or TeamDynamix. Experience with remote support tools such as Beyond Trust or ScreenConnect...
Experience with Project & Incident Management: TDX (TeamDynamix), Jira, and Microsoft Teams Tools Experience with Documentation...
. Experience with TeamDynamix or ServiceNow or similar IT enterprise service management or CRM/ESM platforms. Knowledge of Agile...
. Experience with TeamDynamix or ServiceNow or similar IT enterprise service management or CRM/ESM platforms. Knowledge of Agile...