initiatives to enhance the end-user experience. Champion the use of the College’s IT service management tool (TeamDynamix...
. Administer and optimize the TeamDynamix platform, including ticketing workflows, knowledge base management, and content... years experience in higher education with IT systems and high-volume IT functions Experience with TeamDynamix ticketing...
Ticketing system such as ServiceNow or TeamDynamix. Creating technical documentation Linux operating systems and Ansible...
management skills High level of mastery of Microsoft Office Suite Knowledge of TeamDynamix preferred Certifications...
in a supervisory role. Experience using TMA or TeamDynamix software or similar facilities management systems. Experience with Banner...
Enterprise Application Developer to support the design, development, and optimization of our TeamDynamix platform. This role... development practices. Develop and maintain custom forms, workflows, and service catalog items in TeamDynamix. Build and manage...
Developer to support the design, development, and optimization of our TeamDynamix platform. This role will focus on building.... Develop and maintain custom forms, workflows, and service catalog items in TeamDynamix. Build and manage integrations using...
such as Excel, TeamDynamix, and SharePoint. Troubleshoot scheduling errors, make changes, and communicate changes to departments...
technologies Log and track technology assistance requests into Help Desk ticketing system (TeamDynamix) Escalate complex...