computers using TeamViewer as directed by the onsite supervisor. Follow established Excel checklists to configure computers... as required. Assist with adding new computers and users to TeamViewer. Review, release, or delete quarantined emails as necessary...
(ScreenConnect, Teamviewer, VPN, RDP) Experience in Halo PSA, Ninja RMM, Okta, Addigy RMM, Cisco, Ubiquiti, VMware, Fortinet...
remote support to users. My company utilizes Bomgar, however similar tools are fine including TeamViewer, RDP, AnyDesk...
, and maintenance. Use tools such as Zoom and TeamViewer to perform remote troubleshooting and training sessions. Document all cases...
365, Adobe Applications, TeamViewer. Install, support, and maintain iOS devices (iPhone 8/13/14/15, iPad 6 Gen and up...
issues;create and close cases in Salesforce using LogMeIn 123 or TeamViewer for onboard access to troubleshoot customer...
maintenance strategies. Remote Service Troubleshooting: Utilize TeamViewer to assist in troubleshooting of issues...
issues;create and close cases in Salesforce using LogMeIn 123 or TeamViewer for onboard access to troubleshoot customer...
, TeamViewer, or equivalent) for managing and documenting user support activities. EDUCATION & CERTIFICATIONS GED...
, TeamViewer, or equivalent) for managing and documenting user support activities. EDUCATION & CERTIFICATIONS GED...