(ScreenConnect, Teamviewer, VPN, RDP) Experience in Halo PSA, Ninja RMM, Okta, Addigy RMM, Cisco, Ubiquiti, VMware, Fortinet...
), and remote support tools (TeamViewer, etc.). You possess and understanding of identity & access management principles, MFA, SSO...
, and maintenance. Use tools such as Zoom and TeamViewer to perform remote troubleshooting and training sessions. Document all cases...
remote support to users. My company utilizes Bomgar, however similar tools are fine including TeamViewer, RDP, AnyDesk...
365, Adobe Applications, TeamViewer. Install, support, and maintain iOS devices (iPhone 8/13/14/15, iPad 6 Gen and up...
maintenance strategies. Remote Service Troubleshooting: Utilize TeamViewer to assist in troubleshooting of issues...
issues;create and close cases in Salesforce using LogMeIn 123 or TeamViewer for onboard access to troubleshoot customer...
issues;create and close cases in Salesforce using LogMeIn 123 or TeamViewer for onboard access to troubleshoot customer...
, TeamViewer, or equivalent) for managing and documenting user support activities. EDUCATION & CERTIFICATIONS GED...
, TeamViewer, or equivalent) for managing and documenting user support activities. EDUCATION & CERTIFICATIONS GED...