Service Desk Support Analyst
and Freshservice. Remote control tools such as LogMeIn, TeamViewer, ManageEngine and Intune. 5 years of IT Technician experience...
and Freshservice. Remote control tools such as LogMeIn, TeamViewer, ManageEngine and Intune. 5 years of IT Technician experience...
Manager (SCCM), Command Prompt (CMD.exe), TeamViewer, Task Manager, Check Disk (CHKDSK) and best practices to diagnose...
to customers in preparation for software installations. Resolve issues using Webex, Teamviewer, Microsoft Teams, and other remote...
. Experience using remote desktop platforms e.g. TeamViewer. Data analysis — Ability to extract data from databases and manipulate...
for logging and tracking service desk requests. Remote Support: Skilled in tools like Remote Desktop Protocol or TeamViewer...
., Cisco AnyConnect, Bomgar, TeamViewer, Remote Desktop (RDP) etc. Minimum 3 years of experience managing customers...
(e.g., TeamViewer, Remote Desktop). IT certifications (CompTIA A+, ITIL Foundation) are a plus but not required....
such as TeamViewer, AnyDesk, or LogMeIn. Understanding of virtualization technologies like VMware or Hyper-V. Basic knowledge of Active...
(including Teams and OneDrive), SCCM, TeamViewer, and Active Directory. Excellent communication and interpersonal skills...
such as MS SQL. You have experience diagnosing and resolving application errors via remote tools such as TeamViewer and following...