Service Desk Technician
Tools: Proficiency with remote support tools (e.g., RDP, TeamViewer, Bomgar, SCCM Remote Control). Networking Basics...
Tools: Proficiency with remote support tools (e.g., RDP, TeamViewer, Bomgar, SCCM Remote Control). Networking Basics...
quality. Remote Support: Use tools like TeamViewer to assist customers with diagnostics and issue resolution. Repair...
of Intune, GoToAssist, SimpleHelp, TeamViewer, an ITIL aligned ticketing system, Unix, Linux, TCP/IP, DNS, DHCP desktop hardware...
(ticketing) systems;ZenDesk preferred. Experience using VPN, RDP, TeamViewer and other remote admin tools. Familiar with MS...
(e.g., TeamViewer, NetSupport Manager). Professional Skills Strong English communication skills (written and verbal...
tools (TeamViewer, AnyDesk, etc.) CompTIA + or similar certification is a plus Bilingual in English and Korean..., TeamViewer Language(s): English, Korean Certification(s): Not Applicable The anticipated compensation range...