space to be human Find our core values & more . Position Summary As a Technical Support Engineer (Tier 2) on the.... Responsibilities Handle escalated Tier 2 support tickets submitted via email and phone using Zendesk, with a strong focus on accuracy...
of Tier I Support, you will lead our global team of Tier 1 Product Support Specialists and Consultants, ensuring timely... (Philippines, US, and Ireland) team of Tier I support professionals Own and continuously drive improvements around our Support...
with a personal, proactive approach. We’re seeking a Tier 3 IT Technician / Systems Engineer — a senior-level engineer who leads... advanced IT projects, handles escalations from Tier 1 and Tier 2 teams, and plays a key role in client environment design...
Overview: Great Day Improvements - IT Service Desk Technician Tier II Great Day Improvements is currently seeking... and escalating complex issues to Tier II support. This role requires strong customer service skills, attention to detail, and the...
**THIS IS NOT A REMOTE POSITION** Tech-Keys is seeking an experienced Tier 2 IT Engineer to join our team. The ideal..., and resolve 12- 14 Tier 2 tickets each day Provide the best possible solution to clients Maintaining clear communication...
that encourages learning and collaboration. We are seeking an experienced Tier III Application Support Help Desk Technician... and resolving advanced application and data issues escalated from Tier I and Tier II teams, collaborating closely with development...
Great Day Improvements - IT Service Desk Technician Tier II Great Day Improvements is currently seeking a qualified... to Tier II support. This role requires strong customer service skills, attention to detail, and the ability to follow...
Job Description: PARAPROFESSIONAL TIER 3 – SPECIAL EDUCATION QUALIFICATIONS: A minimum of thirty-sixty college...
Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services...
, you will support the unique needs of our client as a SOC Engineer Tier 2. Introduction: As a SOC Engineer Tier 2 you will use...