Empower AI is seeking a VIP Support Technician to provide white-glove, high-touch technology support to the senior executives and leadership of a Department of War agency at its headquarters campus across NIPRNet, SIPRNet, and JWICS enclave...
Description Empower AI is seeking a Service Desk Manager to lead the external-facing Tier 0 / Tier I Service Desk serve as the senior technical decision-maker and lead analyst within Tier I on an enterprise IT Service Desk supporting a De...
Mid Atlantic Professionals, Inc. (dba SSI) is an 8(m) Economically Disadvantaged Woman-Owned Small Business (EDWOSB), providing cleared professionals and solutions since 2002 for the Department of Defense (DoD), Department of State (DOS), S...
Job Category: Cyber Job Description: Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence an...
Description Empower AI is seeking an Extended Hours Shift Lead to lead the standalone extended-hours IT Service Desk operation (weeknights 8:01 p.m. to 5:59 a.m. ET and weekends) for a Department of War agency with approximately 13,000 us...
Empower AI is seeking a Hardware Deployment Technician to plan and execute workstation, laptop, and peripheral deployments and hardware refresh waves for a Department of War agency at its headquarters campus across NIPRNet, SIPRNet, and JWI...
Empower AI is seeking a motivated IT Asset Management Specialist to analyze and maintain the accountability records for hardware and software assets managed by an enterprise IT Customer Support Services program supporting a Department of Wa...
Empower AI is seeking a Knowledge Management Lead to develop and manage the comprehensive Knowledge Management program for an enterprise IT Customer Support Services program supporting a Department of War agency with approximately 13,000 in...
Empower AI is seeking a Service Portal Developer to build and continuously improve the modernized IT Service Portal that serves as the 'front door' for every interaction the approximately 13,000 users of a Department of War agency have with...
Description Empower AI is seeking a Service Desk Shift Supervisor (Request Fulfillment) to lead the daily operations of a Tier 0/Tier I IT Service Desk and external Knowledge Center supporting a Department of War agency with approximately...