Empower AI is seeking an Integration Developer to design and build the integrations that connect the enterprise ITSM platform (e.g., ServiceNow) of a Department of War agency to the systems around it: Active Directory and identity orchestra...
Empower AI is seeking a Knowledge Center Tier 0 / Knowledge Analyst to build and tune the public-facing knowledge base and AI chatbot content that lets the external industry partners and users of a Department of War agency resolve mission-a...
Empower AI is seeking a Tier II / Deskside Lead to lead end-user computing operations for an enterprise IT Customer Support Services program supporting a Department of War agency with approximately 13,000 users at headquarters, regional, fi...
Description Empower AI is seeking a Service Desk Shift Supervisor to lead the daily operations of a Tier 0/Tier I IT Service Desk and external Knowledge Center supporting a Department of War agency with approximately 13,000 internal users...
Description Empower AI is seeking an Extended Hours Shift Lead to lead the standalone extended-hours IT Service Desk operation (weeknights 8:01 p.m. to 5:59 a.m. ET and weekends) for a Department of War agency with approximately 13,000 us...
Empower AI is seeking a ServiceNow Platform Architect at the subject matter expert level to own the technical architecture of the enterprise IT Service Management platform for a Department of War agency and to shape how the service desk, AI...
Description Empower AI is seeking a Patch Management Engineer to own the analysis, prioritization, and enterprise deployment of operating system and third-party security patches for thousands of endpoints supporting a Department of War ag...
Description Empower AI is seeking a Mobile Telecommunications Team Lead to lead a team of up to 7 specialists and technicians to manage the full lifecycle of mobile communication devices for a Department of War agency supported by an ente...
Empower AI is seeking an experienced Deskside Technician (RKB) - TS/SCI Cleared to perform in-depth diagnostic analysis and resolution of escalated Tier II end-user computing, printing, and classroom technology issues for an enterprise IT C...
Description Empower AI is seeking a Field Service Manager to lead end-user computing operations for an enterprise IT Customer Support Services program supporting a Department of War agency with approximately 13,000 users at headquarters, ...