or clinical environments - Background in callcenter, patient support, or telehealth - Familiarity with HIPAA or healthcare... primary point of contact for patients, managing appointment schedules, care updates, and communication with the internal care...
- Bilingual (English/Spanish) is a must;Portuguese is a significant plus. - Experience in a callcenter environment... teaching methodologies and cutting‑edge AI technologies. Our Customer Care Representatives are the first point of contact...
of experience in intake, customer service, callcenter, or administrative roles (U.S. law firm experience... point of contact for clients, ensuring their questions and concerns are addressed promptly and professionally. This role...
, dental, 401(k), disability insurance, paid time off, and more. - Work-Life Balance: Work stays at the office—no on-call... in any of our 26 state locations. - Centralized Support: Our best-in-class support center allows you to focus on patient care...
tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and ContactCenter projects... Commercial operations to include Sales, Medical Affairs, Market Access, Nurse, and ContactCenter programs. Prior experience...
or CallCenter team lead/supervisor. - Proficiency in CRMs and Service Desk/ContactCenter tools (e.g., ServiceNow, Avaya...
working with U.S. healthcare or clinical environments - Background in callcenter, patient support, or telehealth... primary point of contact for patients, managing appointment schedules, care updates, and communication with the internal care...
of legacy callcenter systems to modern omnichannel platforms. You’ll work closely with cross-functional teams to troubleshoot... and implement skills-based routing for voice, chat, email, and SMS contactcenter technology. - Collaborate with the architecture...
tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and ContactCenter projects... Commercial operations to include Sales, Medical Affairs, Market Access, Nurse, and ContactCenter programs. Prior experience...
tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and ContactCenter projects... Commercial operations to include Sales, Medical Affairs, Market Access, Nurse, and ContactCenter programs. Prior experience...