Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
. Job Description We are looking for a Junior L1 Genesys Support Engineer for Genesys Cloud-related projects to perform callflow minor updates, upgrades, changes... and attentive to detail person, who is ready to work in a team, willing to develop support services, and learn Genesys technology...
, configuration, development) Expertise in Talkdesk Studio (IVR flows, routing, automation) Proven skills in Genesys Cloud CX...
). Experiencia en Genesys y/o Salesforce (Deseable). Principales Responsabilidades: Liderar el equipo de Supervisores del turno...
rate exceeds 25%. Job Description We are looking for a Junior L1 Genesys Support Engineer for Genesys Cloud-related... services, and learn Genesys technology. This person will possess a demonstrable and successful background in understanding...
de Contact Center: Genesys Cloud, Audicode, Cisco, Webex Contact Center. Desarrollo, mantenimiento y soporte de: IVR, Scripts... de Contact Center en Genesys Cloud, Campañas entrantes y salientes para clientes internos y externos. Diseño, mantenimiento...
En BVS nos encontramos en la búsqueda de un Especialista en Genesys para sumarse a nuestro equipo de trabajo. Misión...), principalmente Genesys (Cloud CX y Engage), asegurando la correcta integración con sistemas del cliente, el cumplimiento...
as needed. Nice to Have Experience with AWS Connect, Genesys Cloud, NICE CXone, Five9, or RingCentral contact center platforms...
(Grafana, Zabbix, Dynatrace o similares) Plataformas de call center (Genesys, Avaya o equivalentes) Microsoft Excel...