monitoring of outsourced processes, investigates and leads the follow-up of discrepancies. - Leads the monitoring of supplier... remediation actions. - Performs quality control (QC) of all outsourced processes and reliable documents results. - Proactively...
services. Responsibilities include establishing standards for outsourced processes, leading supplier performance monitoring...
and speak 60 languages. Since ****, we've become an industry leader in premium outsourced customer support and turned integral...
leadership, team lead, or player/coach role - Proven experience managing remote and outsourced engineering teams...
in B2B SaaS. Proven experience supporting enterprise customers, ideally in North America. Background in BPO or outsourced...
leadership, team lead, or player/coach role - Proven experience managing remote and outsourced engineering teams...
leadership, team lead, or player/coach role - Proven experience managing remote and outsourced engineering teams...
in BPO or outsourced support models is strongly preferred. - Confidence leading executive-level conversations and QBRs...
Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe...
- Proven experience managing remote and outsourced engineering teams - Strong understanding of SaaS architecture and cloud...