in B2B SaaS. Proven experience supporting enterprise customers, ideally in North America. Background in BPO or outsourced...
Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe...
in BPO or outsourced support models is strongly preferred. - Confidence leading executive-level conversations and QBRs...
leadership, team lead, or player/coach role - Proven experience managing remote and outsourced engineering teams...
, team lead, or player/coach role - Proven experience managing remote and outsourced engineering teams...
- Handle month-end and year-end closings and reconciliations - Prepare payroll-related journal entries (payroll is outsourced...
and speak 60 languages. Since ****, we've become an industry leader in premium outsourced customer support and turned global...
all marketed products. Responsibilities Establish standards and oversee the monitoring of outsourced processes, investigate...) of all outsourced processes and reliable document results. Proactively lead the identification of areas of process and technical...
monitoring of outsourced processes, investigate and lead the follow-up of discrepancies. - Lead the monitoring of supplier.... - Perform quality control (QC) of all outsourced processes and reliable document results. - Proactively lead the identification...
in either an internal or outsourced service desk operation. - Diploma or Degree in an IT related discipline or other IT Certifications... Preferred Qualification - 2-4 years previous experience in either an internal or outsourced service desk operation. - Solid...